Shipping & Returns

SHIPPING

We know you’re excited to receive your order our team works diligently to get it to you as quickly as possible.  All orders ship Monday - Friday, excluding federal holidays in the United States. Processing time is 1-2 business days shipping time is 2-3 days. 

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The e-mail will contain shipment details, your tracking number and a link to the selected carrier site. 

EXCHANGES AND RETURNS

Due to high shipping costs, we are unable to accept returns or exchanges.  For any questions or concerns please contact us at info@tamatea.com.

Tama Tea is not responsible for lost packages due to incorrect address information or theft.  Once an order has been placed, we are unable to change shipping address. If you received damaged product, please contact us at info@tamatea.com with pictures of your damaged tea. 

CUSTOMER SUPPORT

Please contact us at:  info@tamatea.com if you have any questions or problems.

OUR STORY

The three of us met at UNC Wilmington where Rocco and Wells ran track. Wells and Kelly met soon after and were instant soul mates.  After college we were reunited by the idea to open Tama Cafe; a local-coffee-shop in spirit but with a tea focused menu. Spending time in our cafe meant we were always balancing our need for a caffeine with hydration which led to a crazy idea - Let’s make sparkling tea! We did just that, craft brewing organic green tea with real, organic, fruit and herbs. We initially made this product for ourselves and close friends but we are stoked to share it with you. We hope that you enjoy our sparkling tea as much as we do!

Giving Back with
MASSONBORO.ORG

Living in a coastal community, we are so lucky to have amazing beaches right in our backyard. We donate a Penny from every can sold to Masonboro.org.  With the help of volunteers, their mission is to protect public access, promote responsible use and preserve the traditions of Masonboro Island. To learn more about their amazing events and education programs, visit Masonboro.org.